Problems
The errors that only happen with dispatch.
Install, framework and database errors are under Problems in Setup.
The command opens the form instead of the list
The player's job does not match any service. job in Config.EmergencyServices is compared character for character with the job name your framework returns. Nothing is lowercased and nothing is trimmed, so Police and police are two different jobs.
A service is missing from the form
enabled = false on that entry. Fire, sheriff and FIB ship switched off.
Calls do not reach the right department
Two services carry the same job, or one job appears in a list where it does not belong. A job answers exactly one service: the first enabled entry in Config.EmergencyServices that names it wins, and the calls of the second one never reach it.
Nobody is notified about new calls
notifyOnNewCall is off, or the job of the player does not belong to the service the call was made for. Players with the interface open always get the update, notifications are for the ones who do not.
A call stays on going forever
The responder disconnected while it was theirs. That returns the call to the pool, so it should be claimable again. If it is not, check the console for a database error on the update.
The history stays empty
Config.Database.enabled is off. The interface works without it, the record does not.